Employees and customers have successfully migrated to the application
employee and customer satisfaction
A modern, unified cloud collaboration and communication platform for flexible manufacturing businesses
GuaranteeFinance and Human Resources
Application Management Services collects, centralizes, and analyzes data across the business to proactively monitor the SAP solution landscape. They cover:
RPA, AI and user support such as chatbots help resolve user queries with minimal manual effort
analyzes, tickets and templates to find problems and offer analysis. Reports and dashboards identify data trends for preventive action.
Events are proactively managed and tracked, flagging issues for resolution. There are specialists in the "Operations Control Room" ready to respond to warnings.
As IT incidents pile up, we evaluate their impact on business services and service level agreements to minimize business disruptions.
Identify areas for improvement by reviewing accumulated historical data, optimizing the overall operational setup to meet business needs.
Most importantly, automation frees up Transport Industrial’s resources to focus on strategic digital initiatives for customers, primarily connected vehicles, market service solutions, and advanced precision farming technologies.
Transport Industrial can now solve problems faster and more efficiently, maintain quality and increase productivity while reducing costs. But the benefits don’t end there. Proactive management and rapid problem response enable Transport Industrial employees and dealers to better serve their customers. This results in improved operational efficiency and better customer service.
This is the first step in supporting next generation application services in Transport Industrial. Marrberry and Transport Industrial will continue to collaborate on innovations to unlock value, increase investment potential and drive growth.
* We take the privacy of our customers seriously. Although we have changed their names, the results are real.